Shipping Carrier Refunds Simplified

You absolutely can! But it’s time-consuming, and managing claims can quickly become a hassle. RefundPros makes it easier and often more cost-effective by handling the process for you while you focus on growing your business.

RefundPros will not sell, trade, distribute, or otherwise divulge your information or data to outside parties unless legally required to do so. Your data will only be stored and used for the purpose of providing the RefundPros Shipping Carrier Auditing service.

Yes! All our processes and procedures strictly adhere to the policies and guidelines of all national shipping carriers.

Not at all! Carriers have policies that allow for late shipment refunds, and many businesses find that claiming refunds can even lead to improved service.

No, you always receive your refunds directly from the carrier before anything is owed to us. This ensures you’re never paying us out of pocket.

Unfortunately, not. You will need to use your own carrier accounts to qualify for late shipment refunds.

Shipping carriers typically don’t highlight that businesses can request refunds, often using alternative terms like “On-Time Delivery Guarantees.” However, they may include clauses or waivers in the contract that could make you ineligible for refunds, usually without informing you.

We can’t directly audit for damaged parcels, as we would only know if an item is damaged if your customer reports it to you and you notify us. Most of our customers prefer to handle these claims themselves, but if you need assistance, we’re more than happy to help!

Absolutely! We use top-tier security measures, including 256-bit encryption and 2-factor authentication. We never outsource any work, so your credentials remain securely within our office. Plus, we rely on Microsoft Azure, a global leader in secure cloud hosting, to ensure your data is always protected.

Yes, absolutely! Whether you’re shipping one package a week or thousands, we can audit your shipments and help reduce your shipping expenses.

RefundPros can help you recover refunds for late shipments, cancelled manifests, address corrections, residential delivery fee errors, weight and dimensional discrepancies, service downgrades, delivery area surcharges, fuel surcharges, overcharges for declared value, signatures not collected, and much more! 

Yes, the reliability and performance of premium shipping services improve when you claim late shipment refunds. Our experience working with the national shipping carriers since 2016 shows clearly that the performance of guaranteed shipping services improves significantly when we claim refunds on behalf of our customers. You may receive slightly less in refunds, but your carrier’s performance will be consistently more reliable. This is another reason not to sign a guaranteed shipment refund waiver.