Advanced Software, Backed by Real Experts—Your Success, Our Mission.

At RefundPros, we specialize in helping e-commerce businesses recover every refund they’re owed. With nearly a decade of experience and a relentless approach to pursuing claims, we ensure your hard-earned money gets back where it belongs.

Located in Kelowna, British Columbia, we’ve built a reputation for excellence in the auditing industry. Our expertise, combined with cutting-edge technology, saves businesses time and resources while maximizing their refunds. Trust RefundPros to streamline your refund recovery process and boost your bottom line.

what makes us different

the codes we live by
creativity & Innovation

We combine in-house expertise, proprietary software, and industry insights to innovate solutions that maximize our clients profits. 

integrity & trust

Providing clear solutions, precise results, and policy-driven strategies to keep accounts thriving and healthy.

Customer Champion

Prioritizing our clients success, advocating for their rights, and recovering every dollar they deserve.

Reliability

Consistent performance, accurate results, and unwavering dedication to recovering funds for our clients.

going the extra mile

Tirelessly  pursuing every refund and reimbursement—even the ones our competitors won’t touch.

Collaboration

Bringing together our in-house expertise and client partnerships to deliver outstanding recovery results.

get to know us

RefundPros is its people
Peter
CEO & Co-Founder
Vanessa
Director & Co-Founder
Daniel
Development & Project Manager
Tasia
Claims Manager
Mariana
Customer Success & Marketing Manager
Tahlia
Customer Success Specialist
David
B2B Sales
Matin
Payments Coordinator