Maximize Your Revenue With Our Marketplace Reimbursement and Shipping Refund Service

Saving you time and recovering your money

about us

RefundPros

Advanced Software and Industry Experts You Can Trust

At our core, we’re a team of tech innovators on a mission to deliver world-class results and service. We don’t just help you claim every Amazon, Walmart reimbursement and carrier refund — we optimize your operations and drive your profits higher, turning challenges into opportunities for growth!

Hands-off Marketplace Auditing Solution and Shipping Refund Service for your Amazon, Walmart, and E-commerce Businesses

At RefundPros, we’ve built powerful proprietary software that enables us to swiftly and accurately audit Amazon and Walmart reports, as well as carrier shipment data for refunds.

As true refund champions, our inhouse claim experts go the extra mile to ensure our clients recover every penny owed to them. With our expert knowledge of Amazon and Walmart reimbursements as well as national carrier shipment services and late shipment refunds, we guarantee a seamless process to maximize your recovery and boost your bottom line. Let us do the heavy lifting and handle the details — so you can focus on growing your business.

refund audit services
No upfront cost

We work entirely on commission, we found you 0 dollars, you pay us 0 dollars.

digital retail claim recovery
No subscription

No contracts or long-term commitments, use us as long as you want - stop anytime.

refund recovery services
Set and Forget

It takes less than 5 minutes to get started, and we’ll do all the heavy lifting for you.

online business refund solutions
Refunds in 24 hours

Once you have created your account, you can expect your first refunds by the next day.

Our Services

Business Refund Services That Increase Your Marketplace Profits and Shrink Your Shipping Expenses

Amazon FBA Reimbursements

Amazon FBA Reimbursements

Every year, Amazon sellers unknowingly donate 1-3% of their revenue due to unclaimed reimbursements. These funds, hidden within a maze of reports, often go unnoticed. Think about the impact this could have on your business — thousands, if not tens of thousands of dollars slipping away. We take the burden off your shoulders by performing weekly account audits to recover what’s rightfully yours. Don’t let your hard-earned revenue disappear — let us ensure every penny finds its way back to you.

Amazon Vendor Reimbursements

Amazon Vendor Reimbursements

Chargeback fees, co-op errors, and shipment shortages might be eating into your profitability without you even knowing. With our state-of-the-art software and a team of skilled analysts, we uncover where Amazon owes you money. Vendors typically see a 5% boost in profits, but it’s not uncommon for some to achieve up to 20% increases. Reclaim what’s yours and start growing your bottom line now.

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Walmart WFS Reimbursements

Even the most organized Walmart sellers are losing money without realizing it. From lost inventory and inbound shipment discrepancies to missed return adjustments. These errors are buried in complex reports and often go unnoticed, quietly cutting into your profits. That’s where we come in. With our in-depth knowledge of Walmart’s systems and policies, we perform precise, ongoing audits to identify every dollar you’re owed. If you're using WFS we make sure no reimbursement opportunity slips through the cracks, so your business keeps more of what it earns.

shipping refund service

Shipping Carrier Refunds

Shipping costs are a major expense for e-commerce businesses, impacting everything from pricing strategies to customer satisfaction initiatives. One effective way to cut these costs is by claiming late shipment refunds, which can equal 5-20% of your annual shipping expenses. Our advanced system automates the entire refund recovery process, saving you time, reducing errors, maximizing your returns, and helping you grow smarter and faster.

Client feedback
don’t just take our word for it
How long has RefundPros been around?

RefundPros was founded in 2016 and has since grown into a leading specialist in business refund services, focusing on marketplace reimbursements and carrier refunds.. With nearly a decade of experience, advanced automated audit systems, and a fully in-house team — not offshore — we continuously recover business shipping refunds for marketplace sellers and e-commerce brands across North America. Our expertise, technology, and hands-on team ensure every eligible marketplace reimbursement and carrier refund is identified and recovered.

Is RefundPros policy contractually compliant?

Yes. All of RefundPros’ marketplace auditing and shipping carrier refund processes are fully compliant with Amazon, Walmart, and shipping carrier policies. We are an approved Amazon Appstore developer and work within each platform’s rules for marketplace reimbursements and shipping claims. Our automated systems follow strict guidelines, and all work is performed by in-house specialists to ensure contractual and policy compliance.

 

Why is RefundPros the best e-commerce profit recovery service?

RefundPros specializes exclusively in uncovering lost profits through carrier refunds and marketplace reimbursements — not general logistics or marketing agency services. What makes us different:

  • Proprietary, automated systems that continuously audit shipments and transactions.
  • A team of claim specialists who understand every detail of business shipping refund policies and marketplace claims.

A performance-based model — you only pay when we recover money for you.
This combination helps us recover more carrier refunds and marketplace reimbursements than generalist marketing agencies or crude software tools.

What level of customer service can I expect?

We deliver high-touch, premium customer service.The best in the industry. You’ll have a dedicated account manager, real-time access to results from your shipping refund and/or marketplace reimbursement service, and proactive communication on every claim submitted. Because our model is success-based, we’re motivated to find every eligible marketplace reimbursement and shipping refund, while keeping your team informed every step of the way.

What marketplaces can RefundPros find reimbursements for?

We provide marketplace auditing and reimbursement recovery for major platforms, including:

  • Amazon FBA and Vendor Central
  • Walmart Marketplace and WFS
    Our system identifies marketplace reimbursements for lost inventory, overcharges, damaged goods, inbound discrepancies, and much more. If you sell on a different marketplace, our team can review eligibility.
What shipping carriers can RefundPros find refunds for?

RefundPros audits shipments and secures carrier refunds from major national and international carriers, including:

UPS, FedEx, Canada Post, DHL, Purolator, Canpar, Loomis
We recover carrier refunds for late deliveries, incorrect weight charges, service failures, address corrections, and other billing errors — helping businesses reclaim their business shipping refunds quickly and accurately.

Why should I trust RefundPros with my marketplace and carrier accounts?

Trust comes from three things: expertise, security, and transparency.

  • We are specialists in business shipping refunds, marketplace reimbursements, and both marketplace and carrier auditing — this is all we do.
  • All data access is secured, encrypted, and managed in-house — we never outsource offshore.
  • You only pay when we recover money. All marketplace reimbursement and shipping refund claims are fully visible to you, so you stay in control of your accounts.
Why choose a specialist refund audit company instead of a marketing agency or logistics provider?

Marketing agencies or logistics companies may be experts in their own fields, but they do not specialise in finding hidden carrier refunds or complex marketplace reimbursements. RefundPros focuses only on this — with proprietary tools, experienced claim experts, and processes designed specifically for finding shipping carrier refunds and marketplace reimbursements. A specialist will recover more money, faster, without risking your account compliance.

Are my marketplace or carrier accounts exposed offshore?

No. All shipping refund and marketplace auditing work is completed in-house. We do not offshore your credentials, account access, or data processing. Your marketplace reimbursements and carrier refund claims are handled securely onshore, using encrypted systems and controlled access — protecting your business at every step.

Frequently Asked Questions About Our Business Refund Services

Get A Free Account Audit

Get a free Amazon FBA or Canada Post audit to see how much money you are owed!  Leave your details below and a member of our team will get back to you within 24 hours.

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