Get paid what’s rightfully yours!
Recovering lost money from Amazon doesn’t have to be complicated or time-consuming. Our process is built to be secure, hands-off, and fully compliant with Amazon’s policies.
Once you authorize, our software begins analyzing your account in real time. We examine inbound shipments, return reports, inventory adjustments, FBA fees, and customer refund activity. Our system identifies discrepancies such as lost or damaged inventory, incorrect weight or dimension fees, items refunded but never returned, stock that was removed or destroyed without proper reimbursement, and more.
Every flagged issue is then reviewed by our in-house reimbursement specialists, not outsourced teams or automated bots. This human audit ensures each claim meets Amazon guidelines and avoids duplication or policy violations. When a valid case is confirmed, our team submits a detailed ticket to Amazon on your behalf, tracks its progress, and manages any follow-up requests.
Once Amazon approves the claim, reimbursement funds are paid directly into your Seller Central account through your normal payout cycle. You maintain full control of your account and can monitor reimbursement activity in your dashboard at any time. We invoice only after Amazon pays you, no upfront fees, no long-term contracts, no hidden costs.
The result: a safe, automated reimbursement process that puts lost profits back in your business without adding to your workload.



Amazon handles millions of transactions every day, and even though FBA is efficient, mistakes happen. Many of these errors go unnoticed and unclaimed unless professionally audited.
An Amazon reimbursement claim can cover a wide range of issues, including:
● Inbound shipments that are marked as “missing,” “lost,” or partially received
● Removal orders never returned to the Sellers
● Items damaged or destroyed in Amazon’s warehouse
● Incorrect weight or dimension fees charged on shipments
● Overcharged pick-and-pack fees or labeling errors
● Inventory removed or disposed of without reimbursement
RefundPros identifies these problems by cross-referencing shipment records, inventory reports,, and transaction-level data. While Amazon does reimburse Sellers in some cases proactively, a large percentage of errors go undetected unless a claim is submitted.
That’s why consistent, policy-compliant auditing is essential for Amazon Sellers who want to protect their margins and recover lost revenue.
Using an expert service means you recover more with less risk and zero disruption to your business.
Specialist reimbursement teams like RefundPros understand Amazon’s constantly changing policies, timelines, and eligibility rules. We don’t rely on guesswork or automated bots. Instead, we combine advanced data-scanning software with manual case validation to ensure every claim is accurate, compliant, and approved. This increases your recovery rate while protecting your account from flags or suspensions due to duplicate or invalid filings.
By partnering with a dedicated expert, your team no longer needs to manually search Seller Central, download reports, file tickets, and track case progress. Everything is handled for you, while you maintain complete visibility and control. The service is performance-based — meaning you only pay when reimbursements are recovered.
You gain back time, protect profitability, reduce internal workload, and ensure no eligible reimbursement is left behind. That’s why serious Amazon Sellers rely on specialists instead of handling it manually or assigning it to general staff.
Sellers choose RefundPros because we recover more funds while keeping their accounts safe, secure, and fully compliant.
All auditing and case filing is done in-house — never offshore — using secure systems and Amazon-approved API access. Our software runs continuous audits on your account, not just monthly or quarterly reviews. Every potential claim is manually verified by our experts before submission to avoid duplicate cases or policy conflicts.
RefundPros also operates on a success-based pricing model: no setup fees, no subscription costs, no long-term contracts. You pay only when Amazon reimburses you. All recovered funds go directly to your Seller Central account.
With years of experience, thousands of successful claims, and a deep understanding of Amazon reimbursement policy, we’ve built long-term trust with Sellers across North America. Our role is simple: protect your profits, safeguard your account, and make reimbursements effortless.
Inventory lost, damaged, or destroyed in FBA, incorrect fees, removal orders not delivered, and shipment discrepancies all qualify for reimbursement under Amazon policy.
While some reimbursement types can take longer than others, most approved claims are processed and paid directly into your Seller Central account within 5–15 business days, depending on Amazon’s internal processing time.
Yes — you retain full control of your account and can open your own cases at any time. We only take ownership of cases we’ve generated ourselves.
No. You stay in full control — RefundPros only audits and submits reimbursement claims with your permission.
Yes — all claims are submitted within Amazon’s Terms of Service, using approved methods and required documentation.
We only charge a percentage of the reimbursements successfully recovered — no upfront fees or monthly contracts.
Yes — we go back up to Amazon’s allowable claim window (typically 9–18 months, depending on the issue) to recover missed reimbursements.
To recover all eligible reimbursements, RefundPros requires standard Seller Central permissions that allow us to access reports, inventory, and case management. No passwords or software downloads are needed — access is secure and read-only where possible, and we only use it to handle your reimbursements efficiently.
No — we submit only valid, policy-compliant claims, so your account health and performance remain protected. We may even offer recommendations if we spot activity that could put your account at risk.
Yes — there are no long-term contracts, and you can pause or cancel whenever you choose.















